Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Wednesday, September 12, 2012

When the World Comes Together

 
If you've ever been to the Ground Zero site, then you've felt the reverent feelings of resolve and remembrance the area claims.  Tourists have to book tickets far in advance and then stand in very long lines for admittance.  And they do.  Thousands of people a day go to pay their respects. 
 
The park-like memorial is both peaceful and busy at the same time. A quiet calmness fills the air, as well as the productive sound of busy cranes working nearby to build the new structures that will occupy the neighborhood and stand as a tribute to the American spirit.
 
As we reflect on the 11th anniversary of the September 11th tragedy, we remember when the whole world came together.  America was attacked viciously and families were torn apart by the cruel acts of terrorism.  The world was shocked and mourned with America.  After all, we're all just families trying to be happy and successful in this life.
 
At Workplace ESL, we focus on coming together and celebrating the differences and similarities in our cultures.  In a single ESL class you can see students from South America, Europe, Asia, the Middle-East and remote islands across the globe.  We love our international students!  There is much we can all learn from one another.
 
Despite cultural and language differences, we can all speak the same language of kindness and friendship.  At Workplace ESL Solutions you'll find mutual respect for one another as new languages and skills are taught.  Our Spanish classes spotlight a different country each week so that students can learn to appreciate the subtle differences of the Spanish-speaking world. 
 
When our students graduate from our classes, it is truly a celebration.  We're so proud of our learners who make the effort to communicate in new ways, improving their personal lives and their work environment for the better.
 
To learn more about how you can hire Workplace ESL to come to your workplace and teach your business professionals, please visit our web site and allow us to customize a course just for you!
 
 
 

Friday, August 24, 2012

Good Grammar Tells


Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all his sentences short, or that he avoid all detail and treat his subjects only in outline, but that every word tell.
— William Strunk Jr.
in Elements of Style

Do you write for your company?  Newsletters?  Emails? Grants? Copy for collateral?  If so, then everything you write reflects upon the company.  Our words, both spoken and written, create images that either build or hurt our brand. 

Good grammar can instill confidence in your customers and employees.  We all make mistakes, but don't worry that the Grammar Police will arrest you or fire you.  Just pay attention to what you write before you send it out. 


Below are a dozen words that are commonly used incorrectly.  Just a quick review of your writing can avoid embarassing mistakes.  Feel free to print this out and keep it by your computer for future reference.  And by the way, Workplace ESL Solutions also offers a fun two hour workshop for companies who want to improve their writing skills! 

 

1.    The verb “accept” means “to receive” or “to believe”.  The preposition except means other than.  The conjunction means “unless” and the verb means “leave out.”

a.    Tim accepted Jeff’s reason for being late for work.

b.    Everyone – except Chris and his supervisor – had remembered to switch to daylight savings time.

c.    Only in rare cases are employees excepted from the policy on punctuality.

2.    Adverse means “hostile, unfavorable, or harmful.”  Averse means “to have a definite feeling of distaste.”

a.    Adverse weather conditions grounded all airplanes.

b.    The tired staff was averse to the idea of working till midnight.

3.    Advice is a noun that means “recommendation or information” and advise is a verb meaning “to counsel or recommend.”

a. Ralph advised me to value good advice.

4.    Affect is a verb that means “to influence.”  As a noun, effect means “the result”; as a verb it means “to bring about.”

a.    Your performance in the coming year will directly affect the amount of your bonus.

b.    The effect of the economy is hard to predict.

c.    The new procedure will effect significant savings in time and cost.

5.    Anxious indicates that one is worrying; eager, that one is gladly anticipating something.

a. Sarah has never been anxious about speaking in public, but she was eager to play the old hag in Snow White last month.

6.    Beside is a preposition that means “next to.”  Besides is an adverb that means “in addition to.”

a.    Put the file cabinet beside the desk.

b.    Besides the new cabinet, we need a new computer.

7.    Complement means “to complete or go well with.”  Compliment means “to give praise.”  Both words can also be used as nouns.  The adjective complementary means “serving to fill out or complete.” Complimentary means “given free as a favor.”

a.    That was a nice compliment for a job well done.

b.    A fine grape jelly is a complement to any peanut butter.

8.    A conscience gives one the capacity to know right from wrong.  Conscious means “awake or alert, not sleeping or comatose.”

a.    Your conscience will guide you.

b.    Earl needs two cups of coffee to be fully conscious at this hour.

9.    Imply means “to suggest, hint, or communicate indirectly”; infer means to “deduce or conclude from.” (Writers and speakers imply.  Readers and listeners infer.)

a. I thought she was implying that I would receive a raise; apparently I inferred incorrectly.

10.  Lay means “to put or place something.”  It must be followed by a direct object. (lay, laid, laid)

a.    Please don’t lay that report there.

b.    Jerri’s assistant laid down the new carpeting yesterday

      Lie means “to rest or recline.”  It does not take a direct object.  (lie, lay, lain)

c.    Tim likes to lie down for a nap after lunch.

d.    He lay down Monday at 12:30, but often he has lain down by 12:15.

11.  To precede means “to go or come before,” while proceed means “to move on or go ahead.”

a. A note that preceded today’s meeting told us to proceed with part two.

12.  “Than” indicates a comparison and “then” refers to time.

a.    Kevin didn’t know any more about this than I did.

b.    First write your resume.  Then look for a job.

b.    The tired staff was averse to the idea of working till midnight.

 

 

Tuesday, July 24, 2012

Keep Those Happy Testimonials Coming!


For over 20 years Workplace ESL Solutions never did any advertising because terrific word-of-mouth referrals kept us so busy!   Our excellent reputation is what continues to make us grow and succeed, but now with all this fun social media like this blog and Facebook, we just have to share!

Here are just a few kind words some previous customers had to say about us.  We'd love to hear from YOU too!

The classes were very well structured and provided great information and study materials. The instructor was magnificent and very engaging with our entire staff.
Sherri Ohanian-Ulrich
Vice President of
Human Resources
Monte Carlo Resort & Casino


The level of competence and professionalism displayed by your instructors while presenting both Workplace Spanish and Intermediate Workplace Spanish is certainly noteworthy. You and your staff should be applauded as you are truly deserving as one who “exceeds” the standards.
Eddie V. Bryant
HR Training Manager
City of North Las Vegas

Some of our corporate clients who highly recommend us are:

  • MGM Resorts International
  • The Cosmopolitan Hotel
  • The City of Henderson
  • The Station Casinos in Las Vegas
  • The Aladdin Hotel and Casino  
  • Par 3 Landscaping
  • Cover-All Flooring
  • Greater Las Vegas Association of Realtors
  • LeapFrog
  • Mirage Hotel & Casino
  • Ryland Homes
  • Hampton Inn
  • Terra Contracting
  • The Palms Hotel & Casino
  • Lake Las Vegas
  • Aristocrat Technologies, Inc
  • City of North Las Vegas
  • PBS
  •  Monte Carlo Casino

 Thank you to all of our wonderful customers!  What can we do to add YOU to the list?  Check out our services and feel free to call us for a free consultation on how you can improve your company with our help!  We also offer FREE workshops of various kinds so you can watch us in action and decide if our style is right for your company or business. 





Tuesday, July 17, 2012

Making A Difference In People's Lives

Workplace ESL Solutions has enjoyed an excellent reputation for over 20 years for offering classes that truly make a difference in people's lives.  Our Workplace ESL class is a perfect example.  Companies who have a large international staff hire us to help their employees learn English better and improve workplace success.

Our students learn more than English - they gain a new sense of accomplishment and confidence to be able to live and work and succeed in the United States, their new country.  Families and co-workers come to cheer on graduates and more often than not, many happy tears of gratitude are shed.  We're so proud of our graduates! 

                          
(This is our most recent class of graduates from MGM Resorts International!  They just graduated yesterday!)


Workplace ESL offers customizable classes for employees in several different industries:
  • General Workplace ESL
    Employees will emerge from this course with enhanced English communications skills and the ability to communicate with a wider range of people, from co-workers to other employees. 
  • Workplace ESL for Construction
    Through this Workplace ESL course tailored specifically towards the construction industry, we'll help your employees achieve a higher level of communication project-wide. 
  • Workplace ESL for Hospitals
    When the housekeeping staff is better able to communicate with patients and their visitors, a hospital can create a better experience in trying times for those facing health concerns. 
  • Workplace ESL for Hotels
    With our course designed specifically for hotels, your staff will be well on their way to greater levels of workplace confidence, enhanced communication skills, and feel they are an integral part in the overall guest experience.
  • Workplace ESL for Laundry Facilities
    With the course designed specifically for laundry facilities, your crew will enjoy an enhanced ability to communicate in English resulting in fewer errors, timely machinery malfunction alerts, and a facility that operates with a higher level of efficacy.  

We're happy to create a special class for YOUR company!
Feel free to visit our web site for more details or call for a free consultation!

Monday, June 25, 2012

Train Your Trainers to Teach English

If your workplace or adult school/community college is considering implementing a workplace ESL program, send your designated trainers to Workplace ESL Solutions’ Train the Trainer course. They will learn how to teach English as a second language.
 
With this certification, you and/or your designated training staff will gain the expertise, credibility and confidence to develop and/or teach a Workplace ESL course to employees at your company. 
Our intense one-day course delivers instruction from an industry leader in workplace ESL programs and methodology, allowing you to implement the most effective program possible.  Better training makes for better teachers – Workplace ESL Solutions makes it possible.

 Topics Include:

  • Needs Assessment – employee and employer 
  • Marketing to employees 
  • Selling to management 
  • Workplace ESL methodology 
  • Second Language acquisition theories 
  • Course content development and lesson planning
  • Assessment 
  • Resources and material selection for your program

Who Will Benefit From This Course?

  • Human Resources staff who plan on starting a Workplace ESL program at their company
  • Individual ESL teachers who plan on starting their own Workplace ESL Company
  • Adult schools who want to start a Workplace ESL component
  • Housekeeping staff who plan on starting a Workplace ESL class in housekeeping
  • Language Schools who want to begin offering Workplace ESL courses as a part of their business

Course Duration:

One full day, 9:00am to 5:00pm

Course Take-aways:

  • A zest for language training 
  • An understanding and appreciation of different cultural backgrounds 
  • 120-page resource binder with all course materials
  • Student book and teacher’s guide
  • Email and phone support from Workplace ESL Solutions for 6 months following your course
To learn more or register your company for this training, visit us at:
 http://workplaceesl.com/course_train_the_trainer.asp

Monday, June 18, 2012

10 Tips for Getting the Most Out of LinkedIn for your Business


Here at Workplace ESL we're all about helping employees become more successful at their jobs.  We train managers and supervisors to be better leaders and motivators.  In fact, on our web site you'll see our mantra "Workplace ESL: Making Success the Common Language!" 

We like to teach employees and managers about tools that improve communication, so it would be natural for us to talk about LinkedIn, a social networking tool online where professionals can gather and discuss solutions to common problems.

Below is our list of the Top Ten Ways to Use LinkedIn effectively with your company:



 
  
  • 1. Make sure your profile is public, so that even non-LinkedIn-users can find you.
  • 2. Publish your LinkedIn profile on business cards, email signatures and your website.
  • 3. When you invite people to connect, don't use the generic personal note supplied - write your own unique invitation to more effectively engage a connection.
  • 4. Use relevant keywords throughout your profile.
  • 5. Frequently answer question posts from other users; this helps to brand you as a knowledge leader in your field.
  • 6. Offer to write recommendations for your connections - don't just ask for them. It's more sincere, and more effective for gathering positive recommendations.
  • 7. Don't connect with people just to get something from them or to ask a favor; offer to do something for them, like make introductions, write recommendations, etc. Sincerity counts, even online!
  • 8.  Join some of the terrific industry groups to connect with even more people in your field. 
  • 9.  Keep it professional; share your personal pictures on Facebook or some other social network. 
  • 10. Be sure to "friend" our Workplace ESL Solutions teachers and staff!   
For more ideas on how you can improve the effectiveness of your business, go to: 
www.WorkplaceESL.com 

Monday, June 11, 2012

Hotel English Online Joins Forces with PBS

Workplace ESL and PBS have combined to create a NEW online course for Hotel English! 

This course contains very specific vocabulary to help hotel employees better communicate in English as their second language.  It can fit into anyone's schedule because it can be done online at home at the student's convenience!

Students will be able to begin speaking English on their very first day and will find that the material easily fits into their everyday work experience.
                           

Here is what some of our customers had to say about the program:
 

"...an excellent job developing curriculum, training volunteers, reviewing electronic and Internet resources and providing professional development for the Nevada Literacy Coalition."
Literacy Coordinator
Nevada Literacy Coalition


After 10 weeks, there was a major change in housekeeping employees confidence and ability to speak English to customers and co-workers. 
Director of Housekeeping
MGM Grand Hotel & Casino

"instrumental in raising the level of customer service and teamwork .... Starting with an in-depth needs analysis and department interviews, through their custom-designed curriculum and follow-up, the services were innovative, intensive... and fun!
Training &
Development Specialist
Harveys Resort Hotel & Casino





"Hotel English Online is a phenomenal learning instrument for the hospitality industry by teaching the words and phrases workers will use most frequently in their jobs." 
                                                                              Doris "Connie" Garzon-Bernal      
                                                        C.B.A. Site Manager and UCF Business Incubator 
                                                                       Daytona Beach International Airport
 
 To learn more about this terrific new English tool, please visit our site at  http://www.hotelenglishonline.org/

Monday, June 4, 2012

Need help finding a job?

It's a tricky economy out there.  Even super sharp professionals are getting laid off.  There is debate about what the REAL unemployment numbers, but I can tell you that I know an awful lot of people who are either unemployed, underemployed, or hate their job that they're lucky enough to have!

Considering you're going to spend over 40 years working, shouldn't you find a job you love and actually get paid what you're worth?  

Workplace ESL can help!  We're now offering a fun, new workshop for job seekers that will help improve your business writing skills.  Need to brush up your resume or learn how to send more effective emails?  We can show you how!

The new class entitled "Write Right to Get A Job: Emails and Resumes, and Cover Letters, Oh My!" is offered in three different formats:

1) Live Workshop in Las Vegas - 2 hours

2) One-on-One Training via Skype - 2 hours

3) Live Workshop outside Las Vegas - 2 hours (plus travel expenses)

Call us to set an appointment for this timely topic or visit our website for more information at: www.workplaceesl.com