Showing posts with label Las Vegas. Show all posts
Showing posts with label Las Vegas. Show all posts

Monday, February 4, 2013

Ronna Timpa wins "Women to Watch in 2013" Award!





Award-winning Ronna Timpa with her beautiful daughter, Sarah, at the Vdara Hotel where Ronna received the prestigious "Women to Watch in 2013" Award in January!
Watch Ronna's speech at: http://youtu.be/eiLvzu6sLmI   

Monday, January 7, 2013

Congrats Grads!


Congratulations to some of our most recent class graduates! We love teaching!


(Hotel Spanish Course at the Cosmopolitan Hotel)



                         (Business Writing Course at Circus Circus Hotel)


We would love to help YOUR company by improving guest and employee communication in English and Spanish!  To get a customized program to fit your company's needs, contact ronna @workplaceesl.com or go to http://www.workplaceesl.com

Thursday, December 27, 2012

Workplace ESL Solutions featured in Vegas Inc magazine

Workplace ESL Solutions was recently featured in Vegas Inc magazine, as well as online .  Below are some excerpts from the interview with Ronna Timpa, owner and founder of Workplace ESL Solutions:

                   (Ronna Timpa teaching an English class at Circus Circus)
                                           Photo credits to Leila Navidi   


Workplace ESL Solutions improves the lives of thousands of people by offering effective language training.  When non-English speaking workers gain the confidence and ability to communicate in English, their whole world opens up. They can better communicate with customers and co-workers.

Workplace ESL Solutions focuses on presenting, practicing and using language for realistic communication tasks that meet the immediate everyday needs of the learner. The results are more employee confidence, a greater level of competency throughout the workplace, employees with great control over their day-to-day work situations, and employees with an increased level of commitment to their organizations.

We offer ESL (English as a Second Language), Spanish, Cantonese, business writing, train-the-trainer courses and translations and interpretations.
Workplace ESL Solutions operates in three states and sells its textbooks — “Hotel English,” “Workplace English” and “Workplace Spanish” — to bookstores, colleges, individuals and adult schools around the country and internationally. Our latest venture is “Online Hotel ESL Program,” developed in partnership with Vegas PBS.

Who are your customers?
Eighty percent of our customers are from the hospitality and gaming industry sector. Twenty percent are from the manufacturing, health care and construction industries.

What makes your business unique?
We customize language training to the unique needs of the company and the participants. The learner walks out of the classroom being able to say what he or she needs to be able to say in order to be more successful at their jobs.
For ESL, learners learn workplace language, confidence, speaking skills, etiquette, pronunciation and American culture. This also applies to participants learning workplace Spanish or Cantonese. The tailored instruction assures results that provide our clients a measurable return on investment.

What is your business philosophy?
We motivate our learners to be excited about learning. Learning is more effective when you are enjoying the process. We show them how being enthusiastic in the workplace will lead to success both at work and at home. We want them to know that learning English will help them better achieve their professional goals.

What’s the most important part of your job?
The most important part of my job is to impart enthusiasm and confidence onto our learners.  The second most important part is highlighting the skill set of entry-level workers. You will find doctors from Bulgaria, accountants from Bosnia, attorneys from Mexico and others working in the public areas and housekeeping. These hard working immigrants bring an amazing skill set that allows them to contribute greatly to the success of their employers.

What is the hardest part about doing business in Las Vegas?
Lately, the hardest part has been reduced budgets that do not allow companies to give their employees training to help them better serve their customers. These employees are the “sales force” of the organization.

What is the best part about doing business in Las Vegas?
The best part is the diversity in the workforce. In one ESL class, you might have 12 different countries represented by 25 participants.  Right now, I have a class at the Venetian with the following countries represented: Mexico, Ecuador, Peru, El Salvador, Thailand, Serbia, Cuba, Honduras and Nicaragua. How amazing for them to be learning together and with each other!

What obstacles has your business overcome?
We overcame the obstacle of lower training budgets by adding two new broader profit centers. We started business writing workshops and tutoring, which have been very successful.  In addition, we partnered with Vegas PBS to develop an online hotel ESL program. We wanted to reach more non-English speaking workers in hotels where there were limited training budgets or not enough employees to form a class.

In addition, with the economy, many entry-level workers are working two jobs, so the ability to take an online class on their own time has been exciting.

How can Nevada improve its business climate?
By continuing to recognize and honor the diversity among employees in organizations. Embracing the differences and building on what we have in common helps us grow with each other and foster success in the workplace.

What have you learned from the recession?
Now, more than ever, it is imperative that we offer services and products that help a company with its strategic and succession planning goals. Our training has to not only add value, but its results also have to be measurable.
It’s not enough that employees enjoy our classes. The success and value of the training has to demonstrate a return on investment.

Wednesday, August 29, 2012

Receive a FREE GIFT when you complete our short survey!



Here at Workplace ESL Solutions we strive for excellence. Every day we work hard at improving our business and service to you, our customers. We want to hear from YOU so that we can better know how to improve.
You can also email us your answers or answer below in the comment box. Be sure to see below for the gift you'll receive when you complete the survey!
Please take a minute and answer these questions.
1. What industry are you in?
2. What % of your workforce has challenges communicating in English with co-workers, supervisors and customers?
3. If you had an unlimited training budget, which services would you like to have? (Even our current customers, I'm sure with more money, you would do more of something...)
4. Who are you?
5. What languages are spoken at your company?

6. What else can we do for you? Other classes? Other services? Comments?
Email Ronna at ronna@workplaceESL.com by September 14 and ask for a discounted Spanish workshop, a discounted Tacos with Trina customized workshop or a discounted business writing workshop!

$100 off - What a deal!!

Thursday, July 12, 2012

Learning Is Supposed to Be Fun!

Congratulations our newest Spanish class graduates!  The Cosmopolitan Hotel in Las Vegas invited several managers and supervisors to attend the 8 week course offered by Workplace ESL Solutions.  The goal of this class content is to improve communication with Hispanic co-workers and create a better working environment with cultural understanding and respect.

This ain't your common high school class!  Each week the class participates in role-playing that includes workplace vocabulary, games, videos, and lots of laughter.


Students taking Workplace ESL Solutions courses learn how to communicate better and take on more effective leadership roles in their workplace.  Class sizes are small, allowing for individualized instruction and content that is completely customized to meet their unique needs.  Students learn by talking, talking, talking!  (There's even a little bit of singing too.)


As you can tell by this photo, FUN is a big part of how Workplace ESL teaches our classes!  Who said learning was supposed to be boring?  Students don't sit and listen to endless lectures.  Students actually become active participants each week. 

We'd love to have you join us for our next class!  To learn more about creating a class for your employees or to purchase our Workplace Spanish books, check out: http://workplaceesl.com/workplace_spanish.asp

Sunday, April 29, 2012

Congrats Spanish Class Graduates!

                  Congratulations to the most recent graduates of our Workplace Spanish class!


Here in Las Vegas we have a very large Hispanic population, joining us from every Spanish-speaking country in the world!  Hotel supervisors, managers, and corporate trainers are offered an opportunity at WorkplaceESL Solutions to learn Spanish so they can better communicate with their staff as they learn English, as well as with Spanish-speaking guests and vendors.

This fun Spanish I course is short and sassy - just eight weeks of targeted Spanish vocabulary to increase workplace communication and increase cultural appreciation of the Hispanic world.

Each lesson features:
* Workplace vocabulary for the hotel industry
*  Interactive games to get students talking
*  Lively conversation to practice new skills
*  Funny videos that inspire confidence to learn a new language
*  Spotlights on Spanish-speaking countries
*  Homework assignments and projects to encourage students to continue learning outside of the classroom
* Weekly handouts to reinforce learning
*  PowerPoint presentations to aid in visual learning
* "Pre-show" presentations to help language learners think outside the box
* Small class size to guarantee individual attention
* Fiesta graduation ceremony to celebrate accomplishments
* Lots of laughs, because learning should be fun!

To learn more about Spanish workshops and training courses, be sure to check out:
http://workplaceesl.com/courses.asp?type=spanhttp://workplaceesl.com/courses.asp?type=span